ABSA bank, tortoise or hare

Running a business during these troubled times, you will need a reliable financial partner on your side. This would not be ABSA bank. As a company you are experiencing the financial implications of reduced demand and increased cost and have to be assured that deposits reach your account on time. A payment was made from a Client of ours on Friday 28/08/2020. He was unfortunate enough to choose ABSA as his business bank. The payment had not reflected by Wednesday 03/09/2020 and I decided to phone ABSA. After waiting for 15 minutes listening to their monotonous music, I was greeted by an unenthusiastic agent. I informed him of the situation and requested whether I could get their Client on the line to confirm all the paymemt related details. He confirmed that this is possible and then promptly hung up the phone. I would suggest any business not to support such a bank as their processing times are on parr with that expected in the 16th century.