Absa bank think NOTHING about customer service

Absa bank might aswell close their doors. The customer service is non existent,since last week I've send minimum of 2 emails DAILY requesting assistance yet only received 2 replies with same standard reply "This receipt acknowledge we received ure email,one of our dedicated team leaders will contact u within 48hrs"....Really?? How long is absa's 48hrs if in 9 days that's all I got?

My business is losing money,customers canceling as my acc is on hold over a month without absa information me,no communication, I only realized it after not being able to transact on banking app

Hellopeter pls help