ABSA bank Thievery

I believe that this is the most appalling bank ever.. My father was ****** via internet banking and Absa is still investigating..its been 3 months now and they seem not to give a rats ****... Over 20000 was ****** from him in May and Absa could not answer to him as to how this happened as no one has access to his confidential information.. It's disgusting how they are so rude to him each time he calls them to enquire they tell him they are investigating.. I mean what ****ery is that? People are entrusting you as a bank with their money and I'm quite sure it's those ******** minded advisors you hire... I want to know what happened to my father's money and why has it taken so long to get feedback from these *****s.. Adviser at main street Johannesburg branch, advised us that Tumelo was investigating and it's unfortunate that the number they furnished us with doesn't even work... Which tells us that they know what happened to his money...