Absa bank terrible service

Pathetic service from Absa bank on Tuesday this week I enquired about opening a business acc from Absa the glen Tebogo noqamza I was told that it would take 30 mins everyday since I called spoke to he's line manager aswell and it's 15mins all the time today it's 5 days I don't know if this is the type of service Absa rewards their clients for a bank to service their clients in this matter is shocking this is terrible service most of the day Tebogo does not even answer he's phone and when he does there's always a story and I spoke to multiple people from different branches how can we put our money into a bank that can't even communicate with its clients I'm disgusted in this service