WT
Warren T
1 reviews | Active since Sept 2020
29 Sept 2024, 18:24
ABSA bank = Technologically DIS-advantaged
I have been waiting for more than 2 weeks for ABSA to click a button to activate my savings account on the ABSA app. Countless call to the call centre, many visits to a branch and no one find the button to click to activate my savings account on the app Nevermind that i need access to money urgently, doesn't matter. They still looking for the button to click. Seriously what a joke. i am so glad I am done with them as soon as they find that BUTTON
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
30 Sept 2024, 09:41Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0C-***0C-***0C-***0. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply30 Sept 2024, 09:41
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0C-***0C-***0C-***0. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,