Absa bank takes the crown in worst customer experience

Absa umthatha branch has the most pathetic service. As clients we are queued to stand in a queue for hours and hours in the sun. The service is beyond slow and when u get to the consultants they have no urgency to help u. I have a complaint against a lady by the name Singatwa mbangi who refused to assist me with opening a deceased estate account. After arguing for sometime she left her desk without informing me as the client where she is going and if she will be back or not as she told me she will not assist me as my proof of address was not written in a hand writing that satisfies her. Absa takes the crown for the worst customer experience thus far