ABSA BANK SUCKS

This bank either supports ***** and theft or just turns a blind eye towards it

Many times in the past when my balance was too low to make a purchase withdrawals and purchases got declined outright

My card got ****** and within hours the ********s managed to withdraw and purchase for a combined almost R10k when I only had R1200 in the account, and they managed to make a loan of R7k over and above that as well

The card was stopped and the ***** reported to the bank and police,all their procedures were followed

Now a few weeks later the bank up and deducts the owed amount on the loan they say we owe to them even though we told them numerous times the loan wasnt us it was *****

My wife called the bank again this morning and now we are told that ***** department only works on Mondays

So: 1: Your card gets ****** which is a ******** act you did not ask for and the bank sends you to pillar to post to get the cards cancelled and replaced 2: They allow ********s to spend more money than is actually in the account when you the account holder cant do the same thing 3: they allow anyone who possesses a card to make a loan without proof if identity (possession of card is not proof of identity), which should be ******* and probably is 4: The department who is supposed to sort this out either has absolute zero sense of urgency if they indeed only work 1 day a week, or they re dishonest in saying that because they are just too lazy to do their jobs. 5: their transaction notifications via sms nowadays take up to a week sometimes to come through if they actually do come through (dont blame the network providers you negotiated a terms of service with them, if they arent doing their part sort it out or get out of the contract due to breach)

ABSA get your sh@t sorted