DM
Dikeledi M
1 reviews | Active since Oct 2020
12 Oct 2020, 16:49
ABSA bank stole my money, now is missing
My money is missing from my ABSA CHEQUE account, missing from 28 August 2020 till today. When a debit order go through I didn't get any notification sms, call or email. ****** by one of the sales agent. When I call Cheque account they can't assist, credit card can't assist, @brunch they also phone same numbers. I want my money.
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Replies (2)
Absa's replyOfficial
13 Oct 2020, 09:02 Dear Dikeledi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply13 Oct 2020, 09:02
Official
Dear Dikeledi, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
DM
Okay I will wait for your feedback
Dikeledi M's updateReviewer Update
13 Oct 2020, 09:14Okay I will wait for your feedback
DM
Dikeledi M's update13 Oct 2020, 09:14
Reviewer Update
Okay I will wait for your feedback