LN
Lionel N
1 reviews | Active since Dec 2018
09 Feb 2020, 05:53
ABSA BANK Staff ***********, working with **********
Absa bank has staff who works with ********** how else will a **** credit card get approved by a *********, the bank fails to take liability or responsibility yet apologized, why apologise if you are not quilty, 'Justice delayed is justice denied'. This has costed me alot of damages and embarrassment, I have been using money out of my pocket to run around and make phone calls for their negligent act, I need to be compensated for this, the manager told me on email she was looking into compensating me but later changed her mind, why, because this will make them quilty, Jesus christ, if Absa bank or the staff is not quilty, who is, the ********* is the person who allowed the application to get approved with a photo copy off and identity document without proper fingerprint details. If Absa don't fix this soon, I'll try the ombudsman for banking, failing I'll get my own lawyer, I am disappointed with this, I can't get credit anywhere yet this is not my fault.
Helpful (0)
Replies (7)0
Replies (7)
Absa's replyOfficial
10 Feb 2020, 15:17Dear Lionel, Tshilidzi Raphunga, Manager ***** Solutions made contact with you numerous times to discuss and provide feedback on concerns raised.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply10 Feb 2020, 15:17
Official
Dear Lionel, Tshilidzi Raphunga, Manager ***** Solutions made contact with you numerous times to discuss and provide feedback on concerns raised.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
LN
Lionel N's updateReviewer Update
27 Feb 2020, 19:18Yes, only to say sorry, I am suffering, it's costing me money for the damages Absa caused me with this credit card.
LN
Lionel N's update27 Feb 2020, 19:18
Reviewer Update
Yes, only to say sorry, I am suffering, it's costing me money for the damages Absa caused me with this credit card.
LN
Lionel N's updateReviewer Update
07 Mar 2020, 10:58Hi, I was told I will get a response by the 3th off March 2020, I am still waiting.
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Lionel N's update07 Mar 2020, 10:58
Reviewer Update
Hi, I was told I will get a response by the 3th off March 2020, I am still waiting.
LN
Lionel N's updateReviewer Update
07 Aug 2024, 11:47I was told that Absa will clear my name as a *****ster, to date I am being punished, can't get a credit card approved due to Absa bank negligence, I am so disappointed got to live the rest of my life carrying a piece off paper around to proof my I am not the *****ster. Shame on this bank and to employers who never think off assisting me financially on what it costed me on this nightmare, I pray no one else has this problem, glad to never be a customer of this bank and hope others see this as well to educate them on my experience.
LN
Lionel N's update07 Aug 2024, 11:47
Reviewer Update
I was told that Absa will clear my name as a *****ster, to date I am being punished, can't get a credit card approved due to Absa bank negligence, I am so disappointed got to live the rest of my life carrying a piece off paper around to proof my I am not the *****ster. Shame on this bank and to employers who never think off assisting me financially on what it costed me on this nightmare, I pray no one else has this problem, glad to never be a customer of this bank and hope others see this as well to educate them on my experience.
Absa's replyOfficial
07 Aug 2024, 13:54Comments noted and we are sorry about your experience.
Absa's reply07 Aug 2024, 13:54
Official
Comments noted and we are sorry about your experience.
LN
Lionel N's updateReviewer Update
11 Aug 2024, 18:32Sorry is not good enough until the same happens to all of you and you guys must carry a piece of paper were ever you guys go to proof your innocent then your will realize how I feel and worst never to get compensated and to fit unnecessary costs running around, sad world we live in.
LN
Lionel N's update11 Aug 2024, 18:32
Reviewer Update
Sorry is not good enough until the same happens to all of you and you guys must carry a piece of paper were ever you guys go to proof your innocent then your will realize how I feel and worst never to get compensated and to fit unnecessary costs running around, sad world we live in.
LN
Lionel N's updateReviewer Update
12 Aug 2024, 21:31I was first told that I will get compensated then later you guys changed your minds, Absa bank approved a **** profile account so they have to take responsibility for this, the banks security is weaker than other banks, the employee who signed the approved credit card is part and parcel of this, up to this date no one found out anything or notified me of any outcomes, Absa bank is hiding something because the should have given me feedback on how this happen, securely they got a ***** department who investigated this, don't I have a right to no, as I was the victim who is still paying a price, police I went to, very unhelpful, refused to open a case, attorney, I can not afford one, trust the Absa bank to handle a fair and reasonable outcome, unfortunately they hide it under the carpet. Sadly
LN
Lionel N's update12 Aug 2024, 21:31
Reviewer Update
I was first told that I will get compensated then later you guys changed your minds, Absa bank approved a **** profile account so they have to take responsibility for this, the banks security is weaker than other banks, the employee who signed the approved credit card is part and parcel of this, up to this date no one found out anything or notified me of any outcomes, Absa bank is hiding something because the should have given me feedback on how this happen, securely they got a ***** department who investigated this, don't I have a right to no, as I was the victim who is still paying a price, police I went to, very unhelpful, refused to open a case, attorney, I can not afford one, trust the Absa bank to handle a fair and reasonable outcome, unfortunately they hide it under the carpet. Sadly