ABSA Bank sleepy agent.

I called the call center at exactly 8:45 a.m. this morning and call lasted 2 minutes 33 seconds. I could not make out the name of the agent, however I do have a voice recording of the call. Apart from giving me incorrect advice, the agent sounded half asleep and when I asked him if he had just woken up and up he rep**** "yes". I told him that that was not a very good thing to tell people that 8:45 in the morning and he answered that what did I expect him to say as it was his voice when he woke up. I find this completely unacceptable and unprofessional.