ABSA Bank should reconsider their customer relation s****s!

This was my request: Pleased unblock my debit card The response: Dear Raymond Thank you for your email. Due to security reasons, as well as system and mandate restrictions we are unable to assist with your request. If you require any card activation, you need to visit your nearest Absa branch with your Identity Document so that a consultant can assist you with the card activation. I apologise for any inconveniences caused.

If you need any further assistance, please contact me via email at *** or our helpdesk on ***. Kind regards

Dennis Petersen Email Administrator Absa Cellphone Banking

So I responded: Good day

You can apologise for the inconveniences all you like. I am a disable person with no needs of transport. The closest ABSA branch is 100 km away from my house in a rural area. What is the point of cancelling a plastic debit card, but I can still access my account online and transfer my funds to my SASSA account??? It's not the plastic card that you should be worried about but my funds online that can be so easy accessible!!!