Absa bank service very poor

customer service from staff at Absa bank very bad. You call them hold for half an hour before a human answers. then they cant assist work from home network problems. promise to call back. days later no call back. you call the customer line again hold for ages no human to assist. if the staff are competent from start to access information correctly but shame they cant even do that. to avoid frustration avoid to do business with ABsa bank