Absa Bank Service Pathetic

<p>Every month i have to unblock my absa account to be able to log onto my internet or cellphone banking and this is unacceptable for me. I send an email to kathu branch to ask Brian to assist me as he know me. I found out he is no longer working at absa. and talked to Mershie she did not even try to assisted me in this matter. I am soooo dissapointed in this branch. Vandag more altyd saam??? where did you guys get this slogan if your staff do not fit with this slogan??? Can someone please assist me???</p>