ABSA bank securitising loans and cheating customers

i wrote a review about ABSA and how they ***** from and cheat their customers through securetisation on loans and absa responded that they would respond in private. this they did and promised to look into my alligations and give me feedback by the 12/4/2022 by 2.38pm it is now 28/4/2022 7.04 am and i still have not recieved feedback once again ABSA is ignoring my allegation and ignoring me just as they did when i requested documents from them ABSA has mistreated hundreds of their customers by evicting them from their homes and selling those homes off at way below market value leaving those people in unnecessary debt to the bank even leaving those people homeless and with black listing against their names that absa obtained using fruadulent papers and claim the original document were destroyed in a fire that they have no proof of and cannot produce the copies that are suposed to be filed in a separate location as required by SA law i will get anouther computer generated response saying that ABSA will respond privately and then nothi