ABSA Bank's usual shocking service

For the last week I have been trying to contact someone at ABSA Bank to give notice that I would like to settle my bond. <br> This is an absolute impossible task. I either speak to a machine, get transferred to yet ANOTHER person who cannot help, get asked to hold and then ultimately I get hung up on after waiting and waiting and waiting.<br> I have called the official bond number but they can't help me either. When I finally get asked to send an email to [Email Removed] I get no reply.<br> This is how absa works, they make it impossible for you to get out of debt, charge you high fees and ignore their customers.<br> I am absolutely disgusted at how many times I've been hung up on. Not once has an operator EVER phoned me back after the line has being cut and I'm yet to get a reply from my numerous emails.<br> I have been informed that I will be liable for penalties if I don't give notice of a bond settlement, but it is impossible to give notice.<br> Pathetic ABSA BANK!