Absa bank ****s and delete information

Absa deducted R 3000 off my husband's account in Saturday 6 December we called them 5 times to enquire why as no authorisation was given to have the money deducted and every time he had to accept in his bank app for them to check.. he spoke to vusi who was really very unprofessional in her jib as a customer service provider rude and agitated not good at all and he spoke to duncan from riverdale branch whi bluntly daid that he cant help him. Then when my husband said he is going to put Absa and all of them on hello peter they delted all the notifications requesting him to log into his bank this means Absa is hi**** something we want the R3000 back as thatbis a clients miney for material that was oaid for a hib he is doing and nobody seems to care... thisnis rhe worst service ever as i now kniw why oeople are moving from Absa to orhrr banks.. we want the R3000 paid back.. he has all the call logs on his phone as proof and names to whom he spoke on Saturday a d yesterday guve the miney back it s a clients money!!! Call Phillip on ***