1 reviews | Active since Nov 2016

23 Nov 2016, 18:48

ABSA BANK ruined me

<p>Im typing this from a petrol garage</p> <p>This bank has help me ransom for three days. They have blocked my account because of their own incompetence.</p> <p>I am standing at a petrol station with petrol in my car that I cannot pay for because absa has decided to block my account because they have lost my fica documents.They have told me that they sorted this problem out and that I can continue to transact on my account yet im stuck at a garage at 6:30pm and I cant leave because I cant pay them.</p> <p>I called absa complaintss and a very rude lady who has no simpathy for the problem simply said "who must I put you through " after I vented my disappointment with her.</p> <p>WAT THE HELL MAN.</p> <p>I can believe that this company has done this to me.</p> <p>I cant buy groceries,</p> <p>I have no more airtime to call for help (because I called out R300 of it to Absa</p> <p>Im stuck at a petrol garage and I fee unsafe at this establishment.</p> <p>And they DONT WANT TO HELP ME.</p> <p>Im so upset that I cant access my own money because of the discusting attitude and incompetence of absa.</p> <p>I guess I will be sleeping in my car tonight.</p> <p>THANK YOU ABSA</p>

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Replies (1)
Absa
Absa's reply24 Nov 2016, 14:55
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd