ABSA BANK REFUSES TO OPEN MY ACCOUNT WITHOUT PROPER EXPLANATION

On 27 July 2026 I received money 8750 deposited to me by my boyfriend and on the 31st July 2026 when I received my salary I noticed I could not access the funds. I called the bank and I was informed that I should wait for 10 to 20 days to finalize the investigation. During the month I kept calling the bank for follow-up as the investigating officer was not contacting me. I kept on calling and I was told to wait for the lead time. On 2026 08 28 I called the bank again because 20 days has passed and I was told the investigating officer was still busy yet I have never received a call or email from the investigating officer. I feel because I am a black women I am treated unfairly and my salary is still hung because the investigating officer is not even willing to open my account despite the 20 days that has passed. I have to get paid again to the same account that is frozen. I cannot pay my bills and I am even afraid that the very same absa will take my car because I am not paying. And if I received money is it my problem as a recipient that they feel the money is not okay.