Absa bank questionable charges

On Wednesday i phoned Absa credit card to inform them that my credit card was giving me problems at highway tollgates - sometimes it works and sometimes not . At shop points - petrol stations etc it worked fine The problem has been ongoing for about 1 year. After 20 minutes at my charge on my cellphone I was informed that they would cancel the card and reissue the same - and that i would be charged R140 for a card replacement The charge came through as"lost card admin fee" This is preposterous - that Absa can charge you for a lost card fee (which is incorrect) for a card that evidently has a "card" problem- and on top of that a card which they make money from and charge fees for - on a monthly basis! Yet another reason the "Africanacity" does not appear to be favorable or fair for south Africans Change banks if you can - it cant surely get worse...