ABSA BANK PUTS MEDICALLY ILL PATIENT AT RISK - DONT BANK WITH ABSA

<p>I currently have a transact account with Absa Bank. </p> <p> </p> <p>Yesterday I went to get medication for my mum since she is a hypertension / high blood pressure patient and required her medication urgently. However I had to use my Absa Bank card to pay. My card declined due to insufficient funds which was a surprise to me.</p> <p> </p> <p>So I left the medication with the cashier and went to my online banking on my cellphone to check my statement. A transact account has a monthly administrative fee of R4.95. However I was shocked to see that absa bank charged me the usual R4.95 admin fee + R44.55 administration plus a strange telephone banking fee of an insane R266.95 (I never ever used telephone banking). As I went through my account statement in detail I seen this R266.95 was debited from my account every month and reversed back for an unknown reason. However this month there was no reversal.</p> <p> </p> <p>I tried contacting the call center and was told I must call back on Monday for the pricing division. Consultant was soo rude he slammed the phone on my ears.</p> <p>My mother is now at risk without her medication as I write this review. My account was the only source of income I had to pay for her medication. All this happening because of Absa Bank.</p> <p> </p> <p>It's our money that we work hard for to look after our loved ones. I am going to take this matter further to the MEDIA and the Ombudsman and escalate it to the highest management possible. If my mum has to get ill because she does not have medication due to Absa taking my money who is going to pay hospital fees? What if she loses her life???</p> <p> </p> <p>My advice to the people of South Africa - DO NOT BANK WITH ABSA BANK - THEY WILL MAKE YOU LOSE YOUR LOVED ONES.</p> <p> </p> <p>I trust ABSA bank will treat this as an emergency case... or unless they don't care about clients!</p> <p> </p>