Absa bank, poor service delivery.

I opened a cheque account with Absa 3 months ago. Everything looked fine and smooth, until about 3 weeks ago the banking app went offline, internet banking is down, their WhatsApp line is down, I cannot do anything, nor send cash, check balances, nothing seems to be working for such a long period of time. Not even the smallest banks let their systems down for such a long period, to make things worse, they deduct such a huge fees claiming that last month they didn't deduct enough monies due to technical issues, geezzz how I regret leaving my old bank. This is so unacceptable. Poor service at its best. Not happy at all. I wish this reaches the bank, Hellopeter, thank you my guy.