ABSA Bank Poor Service and Customer ************

I currently have vehicle finance with ABSA Bank and on the 8th of Aug 18 my car was repossessed after ABSA Bank claimed my account is in arrears with no prior communication of these allegations. I am currently overseas and after numerous phone calls and after the run around, finally I spoke to their legal department who I thought was going to help rectify this mistake after threats that my car would be auctioned off immediately.

I provided ABSA Bank with my personal financial bank statements immediately showing all my car payments for the whole duration of our agreement. All payments are accounted for and are clearly reflected on my statements. After the email with proof of payement the staff member I was communicating with went ghost on me and stopped responding to any of my emails for a whole week.

All off a sudden I recieved an email yesterday telling me that ABSA requires me to pay the full remaining settlement on my vehicle agreement or my car will be auctioned off. I am clearly now being bul**** and threated because they know they are a big company trying to shake me down to make full payment on a agreement i have honored and further sent proof of such. They are clearly taking advantage of the fact that they have possession of my car and at this point i am powerless to their threats even though there is clearly an error that is not my fault.

The bank is still and has been actively deducting and recieving all their payment with no fail yet are holding my car ransom because I am alone and they are a big company. I find this very unfair and fear my car will be sold before a mistake is rectified and I'm left with some unknown balance to pay off.

My active number is +1 **********