Absa Bank poor service

Item: Absa
Rating: 1
Author: Menzie S

So I have made a transaction to pay, absa does not release the payment. I was asked to called ***** Center What a terrible experience I have & poor service from ABSA. I need pay that money.

Helpful (0)

Replies (2)

Menzie S's updateReviewer Update

22 Jul 2025, 15:05

Absa poor service, they dont release my payment and they could assist online, how can you struggle with own system and prejudice your client.

Menzie S's update22 Jul 2025, 15:05

Reviewer Update

Absa poor service, they dont release my payment and they could assist online, how can you struggle with own system and prejudice your client.

Absa's replyOfficial

22 Jul 2025, 15:18

Dear Menzie

Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.

RegardsPravesh BejayCustomer Value Management

Absa's reply22 Jul 2025, 15:18

Official