ABSA BANK POOR SERVICE

I'd like to express huge disappointment in ABSA Bank. This bank has continuously not lived up to my expectations even though I've been a long standing client with them. I changed my Cheque Account and 1stly they made blunders by not activating my new bank Card. when I wanted to pay with it it was declined as if I don't have money in the account. I had to go back to the branch & stand in long ques to activate the card (Time consuming). secondly, my banking App was not activated to the new account, my beneficiaries were not linked to the new account, Again, I had to go back and fix this. Recently I found out that My Absa Rewards was also not activated, Last week (using my airtime to call in)I called the premium line and the consultant told me she has re-activated the Rewards. Today when I checked my Rewards were never activated by the consultant. They keep on saying they have dedicated 24 hour consultants for Premium banking but this consultants don't even know their job. They are very ***********. If I would rate the service of this bank I would say 1 out of 10. Very *********** employees. I would never recommend this Bank.