Absa bank poor service

My Absa card was ******. Reported it to Absa hotline. They confirmed the card was stopped and no unauthorised transactions. I was happy. 5 days later, R2300 ***** on my ****** card account. Asked Absa to give back my money. Absa says certainly not. Absa did not block the unauthorised transactions, did not try to reverse the transactions, even though they had knowledge of the ****** card and have authority to reverse transactions. I appeal to the CEO's office. They say, we'll give you R500 and some change, I say no, Absa has to man up to it's mistakes and rectify what they have bungled. They say we won't talk to you any further go to the ombudsman if you want your money back. Watch out, this could also happen to you! Absa has does not use it's systems to help a client in this regard. They simple don't accept their responsibilities when they let a client down with poor service. They hang you out to dry. Watch out, dear Absa client, when you report your card ******, there awaits further surprises and losses, even though they say all is well, it not! And don't expect them to help you retrieve your ****** money!