IC
ICandy C
1 reviews | Active since Nov 2022
09 Nov 2022, 17:54
ABSA BANK Poor customer service
Poor customer service. We (lawyer and myself) are requiring information for a deceased estate for months. ABSA staff (complaints) division aswel do not reply. It seems all emails go unanswered and their branch contact lines just ring and ring. Very poor service.
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Absa's replyOfficial
10 Nov 2022, 08:42Dear ICandy Craftz Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa's reply10 Nov 2022, 08:42
Official
Dear ICandy Craftz Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw