1 reviews | Active since Mar 2011
ABSA BANK PL CUSTOMERS SERVICE IS SO BAD AND DISGUSTING
i;ve been a customer for ASBA bank for a few years. i have a few different accounts with them. i recently encountered a very disrespectfull interaction, with one of their customer call consultants, who was not only rude, and bossy, and thinks he owns the bank, in the way he spoke to me. i threathened to close my accounts, and the consultant didnt even bother. it just shows the level ABSA really cares about their customers. i lodged a complaint, and was told i would be contacted with in 8 hours. nothing .. well.. i was not surprised, as this is not the first time i complain about ABSA. then i get an email from P. OLIFANT, telling me he / she is investigating my complaint. WOW... WOW... WOW.. but i never explained to no one what my complaint was? so what are they investigating? can ABSA explain that to me? it just shows how ABSA misleads their clients. i recived an email , and rep****. but they dont come back to me. i then called this P.Olifant, and eas told there is no direct line to them . really? and then another consultant told me this person only communicates via email? whats kind of STUPIDITY is ABSA feeding us clients? are so we stupid, that they decide how to contact us? so why do they even bother taking our cellphone numbers, if they are so special and only communicate via email?? still my issue has not beeen resolved. i got the worst customers service possible from ABSA, but now i must shut up, and wait for them to email me...... well, let me make it easier for ABSA, go to hell, keep your emails, keep your bad service, keep your lies, we dont need this kind of ******* servirce from ABSA. i ask, please ABSA, do not ever contact me again, not for this complaint, not for anything else. ABSA is not worth the money they get from us every month. they are useles, and so not needed, i would urge anyone else there thinking of dealing with ABSA to not even go there. rather go to another bank where they actually treat you like a customer..... PLEASE..PLEASE...ABSA, DO NOT EVER EMAIL ME AGAIN....PLEASE.....
