BA
Bronwen A

1 reviews | Active since Jul 2018

12 Sept 2018, 18:26

Absa Bank - PATHETIC SERVICE AND ASSISTANCE!!

When we have a serious problem - it is of no use speaking to a call centre agent. In the old days the bank manager was available and now managers are not accessible (especially Lakeside Mall in Benoni). Issues regarding home loans - branches are clueless... and staff are not keen to assist in these matters.

0
Replies (1)
Absa
Absa's reply13 Sept 2018, 13:48
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Daphne Le Grange.