ABSA BANK PATHETIC NON SERVICE

I HAVE MARKED ONE STAR BUT THEY DO NOT DESERVE THAT ONE STAR. I am battle for 3 days now to just reset my password with Absa. I went there the first day which they did Fica me and reset my password. They said it will take 2-3 hour then I will be able to do internet banking. The second day I went back to ABSA then the clerk said she want to call be to say everything was sorted. I said no it is not because I just try to enter by banking on internet and it is still not working. She then looked on a system and then only read the email that was send to her from who knows where that is will take 7 to 10 dates before I can do internet banking. Have you ever heard of that a client have to wait 7-10 days before a instruction to enter internet banking. I spoke to a sibling that evening and she said she got the same problem but will go into her bank the next day. She went into Durbanville branch and they help her without any problems. She phoned me ans said her problem was solve within 10 minutes. The third day I went back to Absa bank Robertson branch. The same lady helped me she can not understand not help me. She ran around in the branch nobody is able to help me or even can assist me. After 90 minutes she said they are short staff and she do not have the authority or the function to assist me or solve my problem. I run a business is is the 24 of the month I need to do a lot of payments and the bank can not help me to activity my internet banking. This is pathetic can anyone give me a contact of a a staff member that will be able to help . The staff member printer does not work or she does not know how to scan a document . She is insufficient and moan and grown the whole time how difficult is is to work there . I am still without internet I left after 2 hour to day after spending in total 6 hour at the bank the last 3 days and still now service or positive answers from them.