ABSA BANK (online banking)

Yesterday i was still able to do transactions on my online ABSA banking app.

Today i try to make a payment and upon the login my app on my phone pops up a message: "digital service locked due to unpaid fees" ????? If i pay up to +- R 500 banking fees a month how the hell do you lock my device on the 24th of the month due to an unpaid banking fee without notice, sms, e-mail, phone calls, ANY type of COMMUNICATION.

But you can send me 50 sms's when i log into my app??? So instead of notifying me, a trusted ABSA banker for over 25 years, they'd rather block everything and expect me to go into a branch. I NEED TO PAY my daughter's school fees at the end of the week, i work during the day & DON'T have time to stand in a queue in an *********** branch with an ID to solve an issue that was created by ABSA! So i decided to phone the my ABSA branch, they inform me they can't assist and refer me to an ABSA call center and then provide me with the WRONG number. (I do have to say i am not surprised.) I finally reach someone at the call center after holding on for 20 minutes and then wait ANOTHER 15 minutes to have the phone being put down in my ear. HOW *********** did you ABSA become? I have been with ABSA my whole life, but surely regret staying loyal to THIS. They have made me draw the line as i am one VERY angry and VERY unsatisfied customer!