CR
Colin R

1 reviews | Active since Oct 2010

24 May 2017, 10:22

ABSA Bank- officially the most unhelpful and useless bank in SA

<p>I created an annual International payment online. (Available function online banking)</p> <p>I provided the required paperwork and data via email, as per ABSA's online options.</p> <p>A transaction that is supposed to take 72 hours is now close to 140 hours and ABSA have no recollection of my transaction which is strange since they provided me with document and reference numbers.</p> <p>I have called ABSA and followed up, with a promise to look at the issue and now 24 hours have passed and still no response.</p> <p> </p> <p>I may as well be talking to a brick wall. Time to change banks as I cannot tolerate *********** companies</p>

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Replies (1)
Absa
Absa's reply24 May 2017, 10:43
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd