absa - bank of inconvenience and incompetency

absolute worst bank to deal with, I'm definitely moving my account to fnb within the next few months!,Absolute nightmare to deal with!biggest mistake ive made was moving to absa why is it when i hire a vehicle i need to wait 2 weeks for absa to release my funds ?? the rental companies copy me in the email and send the email to the authorization department and i still need to make 10 calls to get my money back along with 10 min calls most of it is just being on hold! this is the 3rd time I've had to deal with this incompetency, the call centers are useless all they do is ask 10 questions to say they've escalated the matter, i should wait 5 to 7 business days, a 3 day process with fnb takes 3 weeks with absa! the entire 3 weeks i need to be making calls to 2 parties to release my own money. yet you guys call me every week to offer me credit, sort the basics out then call us to rack up debt.