Absa Bank not worth it

I don't even know where to start. SO SO fed up with ABSA bank. There are always issues with them ever since the first time I laid a made use of them. Some one out there that maybe got a idea how to bankruptcies or to close down Absa bank looking forward for some ideas. I tried to FICA my business account since Saturday where I did musical chairs for 2 hours, when I ask the lady in charge how come only two ladies at the till, I was told that they work on skeleton staff I thought Saturday was a normal working day for the bank as many only can do banking business on Saturdays like myself so I left as I think only two or three customers where served in the two hours. Today I went back stood for 1 hour before I was served with the news they can't FIKA business account I need to speak to my banker which in the 40 years never heard or saw my banker they gave me a phone number that is directed to voicemail saying the message box is full. I hope that I am not part of his salary. So for the next two days won't be able to use my card as I must travel to East rand mall to meet my Banker. So to the people out their give Absa Bank a skip not worth it.