Absa Bank not willing to assist Virgin Money Clients

I have been a consumer of Virgin Money for a number of years now. Since closing that sector down, I was proposed by Absa to move my debt from Virgin Money onto a new card managed by Absa Bank. I went through the whole process only to have Absa decline my transfer. I have never posed any risk to Virgin Money, and therefore the same applies to Absa. If you check my track record, I have never missed a payment. I ask you to reconsider your decision before taking this to the Ombudsman for Banking Services.