ABSA Bank, not very good customer service, so frustrating to deal with!

Very disappointed with ABSA card division staff & systems - internal systems obviously don't work -> staff tell you the issue has been escalated, and you have the same problem with the next call with them and the person says they can't see that issue was escalated so now you go through a long arduous process over and over!!! ABSA get your escalations and systems to work!! SOO very frustrating to deal with ABSA.