ABSA bank not safe with money keeping, ***** easily happen

Iam very furious and franstated, not happy actually disappointed how Absa has handled my account. On the 5th of April 2018 a payment transaction happened on my credit card account nr ********** ********** 15, a payment of about R2500 when I called the *****s line that night when this transaction happened they said they can only close the card and re open another card and I must email the dispute department, which I did and when they got back to me they said they can not help me with the dispute as the payment agreement was made by me which I explained that I did not authorize for. I did not get back my money which made me to be scared to put in any payments on that card. I closed my cheque account because I didn't feel safe with my salary going in there. I opened a savings account to save my money there so I can use it to withdraw from my Tru save account. On the 20th of July I got a notify me from Absa that an amount of R1700 has been paid from my account to Google play which I didn't make this payment, I called the *****s department the following day because they now open from 08:00-17:00 they said they can only close the card which they did but said they will email the disputes department which does not help. The following day without getting any feed back from them nor dispute I got another notify me that another amount of R1700 went off my account I called the *****s line again which I got very bad service from, a consultant said to me there is nothing they can do about it as it's my fault I made the payment which I didn't. I quickly Rashed to the branch in Randfontein where they helped me to reverse the second R1700 and then they emailed the dispute, which I still never got any feedback from them. I definitely don't feel safe with my money in my bank in Absa as they cannot even assist clients in times of need. They refuse to dispute money especially such huge amounts when you tell them you have no knowledge of such transactions, they say it's your fault and it should just end there. I have decided to go close all my accounts in Absa and save my money in another bank. As their *****s line and disputes doesn't want to help their clients, it's so easy to loose money at ABSA, ***** is easily done there with their very poor customer service. ABSA ***** is only there to close cards that's all and disputes has no purpose. I'm really angry at ABSA bank and highly disappointed. My email address is ********** incase they decide to resolve this matter