KS
Keith S

1 reviews | Active since Jun 2019

04 Jun 2019, 11:44

ABSA Bank non responsive

I am acting on behalf of my friend G R Leigh who passed away on the 17 September 2018,His last will and testament is with ABSA estate department.My legal representative and myself have tried on many occasions to get them to send ourselves a copy of his last will and testament so we can get it report to master of the high court .their reference to this matter is ref 2019/32553. As stated before no response to date has been received .

0
Replies (2)
Absa
Absa's reply05 Jun 2019, 09:07
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. Kind regards
 Nthabiseng Sibande
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply05 Jun 2019, 10:40
Official
 Hi Keith, I am Nthabiseng and I will be facilitating your case. Please use the following reference number  C-***2     .This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,