ABSA Bank - NO service delivery

Item: Absa
Rating: 1
Author: Marizanne V

<p>Absa has been dragging its feet since August 2016 to reverse a payment in the amount of R112 310.58. Still to date nothing has been done. But hey I shouldn't be unreasonble they might be busy. I mean it has ONLY BEEN A YEAR!! </p> <p>Good job ABSA! Thanks for the great service.</p>

Helpful (0)

Replies (4)

Absa's replyOfficial

10 Aug 2017, 10:24

Dear Customer

Thank you for bringing this matter to pour attention.

Please provide me with an account or ID number to enable me to follow up.

Regards

Claudette

Absa's reply10 Aug 2017, 10:24

Official

Dear Customer

Thank you for bringing this matter to pour attention.

Please provide me with an account or ID number to enable me to follow up.

Regards

Claudette

Absa's replyOfficial

10 Aug 2017, 10:26

Dear Customer

Thank you for bringing this matter to pour attention.

Please provide me with an account or ID number to enable me to follow up.

Regards

Claudette

Absa's reply10 Aug 2017, 10:26

Official

Dear Customer

Thank you for bringing this matter to pour attention.

Please provide me with an account or ID number to enable me to follow up.

Regards

Claudette

Marizanne V's updateReviewer Update

06 Sept 2017, 12:25

Dear Claudette, I responded to your message privately the 14th of August. That is now 23 days later to be exact. You are really busy again I suppose. I mean ABSA is not famous for responding in an acceptable time frame to customers complaints. So maybe this time you can provide me with YOUR contact details to TRY and get hold of you in order to finally resolve my problem.

Marizanne V's update06 Sept 2017, 12:25

Reviewer Update

Marizanne V's updateReviewer Update

19 Sept 2017, 10:45

Claudette, Thanks for nothing! Your service is greatly appreciated.

Marizanne V's update19 Sept 2017, 10:45

Reviewer Update

Claudette, Thanks for nothing! Your service is greatly appreciated.