BG
Beverley G
1 reviews | Active since Jan 2018
04 Feb 2021, 11:12
ABSA BANK NO SERVICE
I have 2 accounts with ABSA Bank and been a customer for the best part of 20 years. I have been in contact with them on several occasions to resolve the bank charges query. ABSA Bank have now handed my accounts over to MBD Attorneys. I will also be handing this over to the Ombudsman of Banking Services because I feel the banks are quick to open accounts and take charges like they please
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
04 Feb 2021, 12:34Dear Beverley Gillan
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***8
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply04 Feb 2021, 12:34
Official
Dear Beverley Gillan
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***8
Kind regards,
Rezona Louw
Group Customer Care