ABSA BANK NO RESPONSE

Follow up on my money being ****** from my accounts at ABSA Bank George Garden route Mall. It is now more than a month after this all happened with no response from the ABSA ***** department nor customer care who responded to my first review. When the consultant at my branch contacted the ***** department this morning she was told the case is closed. Nobody told the branch manager nor the consultant or me who has lost money about this. THIS IS SIMPLY OUTRAGEOUS. YOU DECIDE FOR YOURSELF IF YOU SHOULD BANK WITH ABSA BANK. My next step is the media maybe then I will get a response and my money back.