Absa Bank - NO CASH RECEIVED FROM SPARK ATM

<p><strong>On the 21/09/2016 i went to draw money R1000 on Absa ATM at 7th Avenue Newton Park Port Elizabeth .When i finished the transcation i did not receive the money , the money got stucked in the ATM slot and i saw it but could not take it . I called Absa branch and they said the ATM does not belong to them it belongs to an Agent . I decide to go to the branch and i asked one of the securities to look at the ATM when i get to the branch they told me to open a case which i did and they told me to wait for 9 days . The TAT passed already and i have not received my money .I was so suprised because the ATM is outside is written ABSA in big, bold ,red letters . At the bank they told me that ATM belongs to SASWITCH ,CASH EXPRESS FRANCHISE BYTES . I called the agent and they told me to open a case with absa also . I went to ABSA again today and they told me that they are still busy investigating the matter . I really need my money that i worked hard for and spoke to Yolanda @ ABSA ********** </strong></p> <p> </p> <p><strong>I want my money please .</strong></p> <p><strong>Date logged : 2016-09-21</strong></p> <p><strong>Case Reference Number : ********** </strong></p> <p> </p> <p>Thanks </p>