RC
Roland C
1 reviews | Active since Aug 2021
11 Aug 2021, 15:13
ABSA Bank Nigel Gauteng
Hi There, I went to ABSA Bank in Nigel Gauteng to open a Business account for my company in March 2021. I have been transferred to a relationships manager and the lady assisted me to complete all forms and from there nothing further happens. It is 11 August 2021 and I still don't have my account open and the assistance I am getting from ABSA in Nigel is pathetic.
My friend at ABSA in Springs CBD Gauteng assisted me after I contacted him and he sorted it out within a week
if you need great service, please don't waste your time at ABSA in NIgel Gauteng, rather contact ABSA in Springs Gauteng
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Absa's replyOfficial
12 Aug 2021, 11:27Dear Roland Combrinck Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply12 Aug 2021, 11:27
Official
Dear Roland Combrinck Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care