AWvS
Adele Winefred van Staden

1 reviews | Active since Nov 2016

10 Jul 2017, 11:50

ABSA BANK LOAN RESTRUCTURE

<p>CAN'T BELIEVE THIS: THIS IS MY SECOND TIME ON HELLO PETER IN CONNECTION WITH THE SAME PROBLEM:</p> <p>ABSA PLEASE REFER TO MY PREVIOUS COMPAINT AND PLEASE ASSIST!!!</p> <p> </p> <p>Short and sweet -ABSA gave me a personal load, which I did not ask for in the first place. When my husband's work had problems I couldn't afford the repayment agreement. So I tried various ways to make arrangements to get a more realistic amount to pay off each month. Eventually ABSA handed me over to NIMBLE - who ordered me to do a once-off payment of R1 500 in their bank account. Once-off?? Really?? Why??? Now they tell me I should make arrangements with ABSA - who in the first place did not want to help me. WHAT IS WRONG WITH THE PEOPLE???</p>

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Replies (2)
Absa
Absa's reply10 Jul 2017, 13:04
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette

Best regards,

AWvS
Adele Winefred van Staden's update10 Jul 2017, 13:17
Reviewer Update

My ID number is *** there's been numerous formal complaints lodged.

Thank you