Absa Bank Larcenies

I signed up for Absa Instant Life Cover and paid my R600 plus premiums timeously. After undergoing an HIV test at LANCET Laboratories within the required 90-day cycle, the results came back negative. However, on the 90th day, I received a termination letter for my cover. The very next day, I received an email stating that my policy had been downgraded to Absa Instant Accidental cover.

I tried contacting Absa Instant Life multiple times via email regarding this issue but received no response. Only when I called in did I find out from one of the agents that policy cancellations are common for clients. This situation leads me to believe that Absa Instant Life is engaging in *****ulent activities, possibly terminating hundreds or even thousands of policies daily. This could be resulting in *****ulent profits amounting to millions of rands annually. I urge an investigation into the practices of Absa Instant Life to address these concerns.