TM
Thembela M

1 reviews | Active since May 2017

29 May 2017, 13:25

Absa bank Kenako poor service

<p>I hvv never been in a bank for more than 5 hours and I'm second in line . kenako branch is always slow but the branch is full of constaltants but they take lunch every 30 min .. I hate this branch with all my soul funeral claim takes 3 hiurs to be done not that it's a long process its just that each consultant wants to help 1 person.. I'm irritated to max ... I have never been this ****ed</p>

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Replies (1)
Absa
Absa's reply29 May 2017, 14:07
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please accept my sincere apology for any inconvenience we may have caused you.

Kindly provide me with your account number or ID number to enable me to log a formal complaint for you, this can be sent through via private message.

Regards

Claudette