PR
Petrus R

1 reviews | Active since Mar 2009

20 Sept 2019, 07:08

ABSA bank keeps sending me someone elses bank statement. (MR MP RATHOGWA)

ABSA keeps sending MR MP RATHOGWA bank statements. I've done everything in my power to sort this out. From going to the branch to calling the call center. I even logged a complaint on here. Vanessa Crowe responded and promised to resolve it. She managed to stop it for a few months. Then last month I started receiving it again. I contacted Vanessa again and she promised to resolve it to no avail. So, MR MP RATHOGWA, with ID number ending in 6088, ABSA bank sending your bank statements to other people and is incapable of stopping to do it.

0
Replies (2)
Absa
Absa's reply20 Sept 2019, 11:45
Official
Dear Client,
  
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. 
 

Regards
 Vanessa Crowe
 Specialist case Manager 
 Customer Value Management
PR
Petrus R's update20 Sept 2019, 14:01
Reviewer Update
Hello, again Vanessa,

We've corresponded via email on many occasions regarding this issue. Let's try again, shall we?

Petrus