Absa bank just told me that my ID is not found on their system

Absa banking is very bad. They created online account opening for small business to build and support the SMEs but fortunately they are using it to **** and close down the small businesses.

I created account online with Absa: ABSA Account Application Reference Number: IB-AO-9Y74-QBEA

The called and confirmed everything is perfect and the account is active.

I wen to the branch: CENTURION EEUFEESPARK BUILDING, CNR LESLIE & MERRIMAN STREET, VEREENIGING, 2023 to get my card and they told me my card will be ready in few days. but I need to make first time deposit of R500 which I did. They even gave me bank confirmation letter.

I have been depositing into the account all along. Right now I have available balance of R6,085.85.

SMS received: Absa: SAVE3531, Dep, 03/07/19 VAAL RASC - CARDLESS CASH DEPOSIT, kayode, R700.00, Available R6,085.85 Help ***; KJNATUR001

I went back to be branch to collect my card, and withdraw to pay my bills, the branch told me the account is blocked and my ID cannot be found on the system.

What is going on? Can you please assist me to fix this matter urgently?

ACCOUNT NAME: K J NATURE THERAPY ACTION POWDER (PTY) LTD ACCOUNT NUMBER: *** ACCOUNT TYPE: BUSINESS SAVINGS BRANCH NAME: VEREENIGING BRANCH CODE: 632005 SWIFT CODE: ABSAZAJJ Bank Address: Centurion Eeufeespark Building Cnr Leslie & Merriman Street, VEREENIGING, 1939, Gauteng, South Africa. Bank Tel: +***0