NM
NTOMBI M
1 reviews | Active since Oct 2020
27 Jan 2021, 11:44
Absa bank Jabulani
Service at absa Bank Jabulani mall is not good at all i have been standing on a client service line for 42 minutes its all two people who r very slow the are people on the floor who r not even assist with the q the card system is offline but they r not even informing customers this uncalled for
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Replies (2)
Absa's replyOfficial
27 Jan 2021, 14:27Dear Ntombi
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply27 Jan 2021, 14:27
Official
Dear Ntombi
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
NM
NTOMBI M's updateReviewer Update
27 Jan 2021, 14:43I m not banking with absa i was there to get a statement from my late husband's account
NM
NTOMBI M's update27 Jan 2021, 14:43
Reviewer Update
I m not banking with absa i was there to get a statement from my late husband's account