1 reviews | Active since Nov 2020
ABSA Bank is the worst bank in history
I want to take this opportunity to express how very upset and angry i am with the horrific services of ABSA bank. I'm being harrassed on a daily basis & by a different ABSA bank consultant almost everyday now on the following numbers; ***, ***, *** on the 24/03/2021, 25/03/2021, 01/04/202, 06/04/2021 & 7/04/2021. wanting to know when do i plan on settling my cheque account. Each time a different consultant calls me & rhen i need to explain the whole story all over again. One consultant calls to tell me that a stop has been placed onto the account so that it won't incur any further interest & charges while the following day when the next consultant calls again then they tell me that there was no stop placed on the account. So basically the one consultant puts a stop on the account and the other takes it off. At first i thought that these people cant read from the computer but then i realized that they purposefully allowing interest to occur so that i must pay them more money. One consultant tells me that i can pay the account off in three installments and then today when the new consultant calls they want me to suddenly pay R340 over a period of 7 months like ***. This sounds more like some sort of **** & *****.
Staff can't seem to read simple information from a computer, notes are being put on the system but there is still such big confusion when the next consultant calls me the following day.
I guess with covid ABSA is trying to find new ways to take peoples money. This feels like terrible nightmare when all i wanted was just to close my account and be rid of this *** bank without all of this unneccessary drama.
