Absa Bank is the worst bank ever

I am a absa client I stopped a debit order from being taken off my account and last night it was taken off. I was advised to go into the bank which I did and stopped the debit order and was assured that it wouldn't go off.

Also I had to change my card because they said that it was going to expire in doing so I asked if all my settings would remain the same and the lady said yes. Lo and behold they weren't everything was set when I first got my account over 30 years ago.

It is ridiculous that absa does not have a toll free number as now I have used my airtime waiting to speak to someone about this and why I can't get on my cellphone banking app.

I want my money back as I went i to the bank and stop the debit order from being taken off and it still was. I want that debit order reversed and I want my money back. I do not see why I should have to go back into the bank again after i had already done it in the first place.

I cant log on yo my internet banking or cellphonr banking. And I want to log on to my cell phone banking it really is pathetic that this has happened again with my cell phone banking. Because you take charges off as the transactions happen then want to come with a bill later in the month and block my banking on my app.

This is disgusting service and I now am strongly thinking about moving over to capitec because after 30 years service with absa I'm now believing why other people are saying that it is the devils bank.

I used my airtime up with the general enquires number and do you think that they would phone back after i said I'm running out of airtime because I was on hold for so long. No no call back was made to me.

Very disappointed customer in Absa and their service